There are a lot of people, but you can take a number and wait instead of standing in line. Since I bought insurance in advance from home, they did not try to sell me more. The lady at the counter didn't speak English very well.

The car was very new and beautiful.

Hertz told me car had no scratches but it had several. They said I had a full tank but it was only 80%. On return I was asked when I last filled the car and I said 3miles before. The girl accused ME of lying which enraged me as they had lied to me at outset and I had indeed just filled the car. Italian car hire is a nightmare. They are cheats.

I liked easyrent -you dealt with my concerns with a human touch