HERTZ CAR RENTAL REVIEWS IN CANADA

The car pick-up in Vancouver was on time. There was no Toyota RAV4 available, so the rental company provided a Hyundai Tucson. It's a 2023 model, offers good handling, and is fuel-efficient.

The staff at Hertz Vancouver International Airport initially had a very enthusiastic attitude. However, when I declined their offer for an upgraded vehicle and an expensive GPS, their attitude turned indifferent.

I have rented several times, Hertz is good, and QEEQ is great.

Other than the long waiting time for pickup, everything else was very convenient. The return process was very quick, only 10 minutes.

Very nice and extremely cost-effective.

The car was in good condition, and the pickup process was efficient.

Excellent

Satisfied

The staff was very friendly.

Hertz Car Rental is indeed professional.

Easy to locate, cars are new.

This car rental experience was the best I've ever had. Picking up the car was very convenient, and the company upgraded my rental to a Ford ESCAPE, which is a hybrid vehicle. The car was very new, extremely fuel-efficient, and a pleasure to drive. Returning the car was also very easy. I had rented the car for ten days but returned it a day earlier for other reasons. I had expected to be charged for all ten days, but to my surprise, I was only charged for nine days. What a delightful surprise!

Not crowded, two staff members recommended I purchase a service for 10 CAD per day to assist with accident handling. The service was good, but the extension fee was too expensive—500 CAD for 3 days.

Satisfied

The return process was very considerate, and the staff patiently guided us despite the crowded parking level.

The staff speaks English, but make sure to clarify any questions you have. Don’t be shy! I had some uncertainties, which caused me to spend extra effort figuring things out after returning the car. It’s best to ask about the fuel type beforehand.

Arrived early and waited an hour for the car. It was a Hyundai compact car.

It was okay. The Dodge I reserved was unavailable on the day, so they gave me a Grand Cherokee instead. It had 50,000 kilometers on it but was still pretty nice to drive (though it was quite big).

Well-known brand, reliable and trustworthy.

Very satisfied, the process is simple.