AVIS CAR RENTAL REVIEWS IN CANADA

Really liked it

The Ford ESCAPE was replaced with a Volkswagen TAOS. The car was very new and handled well. The staff kept trying to push other insurance options, but I refused, and they didn’t insist. It’s good to rent from a big company, even though it’s a bit expensive.

It took an hour to wait in line to process the paperwork during peak hours.

Everything went smoothly.

The car pickup process was slightly slow, but everything else was perfect.

Very convenient. They asked if I wanted to purchase additional insurance, and after I declined, the paperwork was processed immediately. The instructions for car pickup were clear. Returning the car was even simpler—at the drop-off point, staff approached to take the car, performed a quick inspection, and completed the handover. There were still staff available even close to midnight.

Overall it was okay. There was a line when picking up the car, and the staff were a bit slow, but the car was in great condition.

Very good.

The overall service was good, but there was an error with the car rental details. The staff did not clearly explain the charges, and even after confirmation, I was still charged a one-way rental fee.

Very satisfied, they immediately arranged a vehicle when there were none available. No extra charges.

Very satisfied, the car was in great condition and the driving experience was excellent.

Quick car pickup without unnecessary upselling, the vehicle was clean, fully fueled, and equipped as a new car within two years.

The car rental return process at Calgary Airport is easy to locate, and the staff does not push hard to sell insurance if you choose not to buy it.

The car rental company at Toronto Pearson International Airport is easy to find, located just across from the airport terminal.

The entire process was very smooth without any upselling. However, there were too few options for vehicles in the same group, and the car provided was relatively small. The hybrid vehicle was fuel-efficient and drove well, but the road noise was quite noticeable.

Very satisfied

Very satisfied

Simple and efficient

The staff at the counter were polite, but their heavy accent made communication a bit tricky even with the help of a translation app.

Very good, no upselling at all. The process was straightforward and they even upgraded the car to a Mercedes-Benz GLE350.