NATIONAL CAR RENTAL REVIEWS IN CANADA

The car pickup process was convenient and efficient, and the staff were friendly and attentive. The vehicle was in great condition and very easy to drive. We drove from Calgary to Banff, Jasper, Hinton, and Canmore, covering thousands of kilometers over a week. It was a worry-free and pleasant experience!

Excellent, overall very satisfied.

Very satisfied

Extremely satisfied

Convenient and affordable, with better vehicle conditions compared to local rentals.

Reliable guy waited as promised until 1am.

National were very helpful and even upgraded our car. Very easy and professional throughout.

Easy to book and we are sure we got the best value.

The car was similar to the Chevrolet Tahoe that we booked. We were given a Jeep Wagoner instead. It was a very big and spacious vehicle for our road trip. The customer service was excellent and smooth on both pick up and drop off. The only issue was the charge for a tank of fuel was a lot more expensive than if we purchased our own fuel.

The booking platform was very easy to use to compare vehicles and rental companies. My booking was held using my credit card. However, I needed to cancel my credit card for a security issue. The booking was thankfully not cancelled as a result and I contacted customer services to make a payment via an alternative credit card. The customer service was excellent.

The booking translated to luxury class at National, so I was extremely happy with my experience

I was very happy as car rental prices are insane, I was happy to find a less extortionate price. I’m using for all my searches now!

The staff were very friendly and most helpful on pick up and the whole process was smooth with no issues. And drop off was easy to find and key drop off box was easy to see as it was 4am before the airport location opened.

The whole process was easy and smooth and had no issues throughout the whole process. They were very communicative with any updates and instructions on where to go for pick up and what to do for drop off outside of business hours.

A very satisfying car rental experience

Very good

Always a very long wait at this pickup location.

Great and smooth booking process. I liked it very much!

This seemed to be my first time using National Car Rental, and it felt great—much fewer people in line compared to Hertz and Avis. The staff were warm and friendly, and communication was smooth. I picked a package on QEEQ that included a tank of gas, which was quite a deal. The package, however, only covered basic insurance, so I proactively added supplemental insurance (which rental customers usually prefer) for a reasonable price of 8 CAD per day. They gave me a larger Ford Escape, which felt very typical of American cars but was easy to drive and came equipped with CarPlay. The vehicle was in excellent condition.

Satisfied

Cheerful informative customer service advisors.

Easy to use.

The car exceeded expectations and the lady who served us at the car collection point was very helpful and pleasant.

First time used platform and all went well.

My flight was delayed and National was already closed when I arrived. An Alamo employee handled the situation, but I had to wait in line. I had reserved a car seat but waited for several dozen minutes before it was arranged.

Renting and returning the car was super easy, and the overall service was excellent.

No issues at all, choice of vehicles available on the day, whole process was faultless.