Did not get the expeted car but not complaining about what I got; would have been realy nice if they told what I should expect in advance, at least a definite range
Very satisfied. When returning the car, I told the staff that I had refueled fully, but the dashboard still showed one bar missing. The guy said, 'May be it is injured.' This gave me a really strong sense of trust.
Very satisfied. As soon as we left Melbourne Airport, a shuttle bus picked us up. The driver helped with the luggage and chatted with us along the way. The service was thoughtful. At the rental office, the process was simple; they just asked a few questions before handing over the keys. The pickup location was convenient—find the designated car on the fourth floor of the parking lot and you're ready to go.
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