The guy at pickup was an Indian dude. His accent was a bit hard to understand, but overall he was really friendly. He didn’t try to push any extra insurance on us, and the child seat was sorted perfectly.
Great location and easy to find, pick-up was fast and smooth. Just circle the parking lot a couple of times and you’re straight out onto the main road.
It was my first time driving a right-hand-drive car so I was a bit uncomfortable at the beginning, but the car was super smart with all kinds of assist features—lane keeping, blind spot/lane change alerts, adaptive speed limit, etc. It really reduced the chance of an accident and made city driving feel easy and under control. Loved it!
Overall it went pretty smoothly, but you really need to pay close attention to the pickup time. If you’re going to be late, especially by a lot, it’s best to call ahead and let them know. Otherwise, if you pick up the car the next day, they’ll charge you based on a new daily rate, which can end up being quite a bit higher.
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