EUROPCAR CAR RENTAL REVIEWS IN AUSTRALIA

My English is not good, but acceptable.

Very satisfied, the process is very convenient.

Excellent service, very helpful.

They gave us a Honda CR-V and the space was huge, we were really happy with it.

The car was in great condition, and the service was very friendly.

The staff had a nice attitude, did not push any sales, and the car was a brand-new vehicle with only 3330 kilometers and no damage.

I want to remind fellow renters that during the car pickup process, it’s essential to confirm with the rental office that you’re getting the exact model you requested. Since I needed space for two golf bags, I specifically chose a medium SUV, the Toyota RAV4, when placing my order. However, after completing the paperwork and heading to the parking lot with my luggage, I saw that the car was actually a small SUV. I had to carry my luggage back to the counter and communicate with them to get it changed to a RAV4. This took an additional 10 minutes, but thankfully, the issue was eventually resolved.

Very satisfied.

The overall service was excellent, pick-up was quick, and they only asked about additional insurance once. When I declined, they did not aggressively promote extra coverage.

Super quick process, really happy with the service.

It's okay, just a heads-up that they only operate until noon on Saturdays and Sundays, so make sure to check the hours beforehand when returning the car.

Very satisfied with the service. The whole process went smoothly, although the wait time for picking up the car was too long.

Got a Chery car, spacious and great experience.

Great service and the car was really new.

The service was excellent.

Pretty good.

The pickup counter at the airport was really easy to find – clear signs, right inside the terminal near the exit, and not far to walk. Check-in paperwork was straightforward. We returned the car in downtown Sydney and that was also easy to locate, with clear directions and signs. Parking the car and pulling into the bay was smooth, the return process was simple, and the staff were friendly and attentive. Very satisfied with the service.

It was okay. They secretly added insurance without any explanation or agreement, and I only found out when they charged me after returning the car. Fortunately, QEEQ's customer service communicated promptly, and when the rental company refused to refund, QEEQ refunded the amount to me.