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Last updated on: April 29, 2025
22Rental Locations
16Airport Locations
Map View of Car Rental Locations in Hawaii - Hawaii Island
Alamo
9.1/10
AVIS
8.5/10
Budget
8.1/10
Thrifty
8.3/10
Dollar
8.2/10
Hertz
8.5/10
Enterprise
9.5/10
National
9.8/10
PAYLESS
9.7/10
Reviewed: April 29, 2025
The process was smooth with no additional services. All cars were parked there, allowing me to pick one myself. Five-star review!
Reviewed: April 14, 2025
This was my first car rental experience, and it went very smoothly. There were no hidden charges or extra deductions. Both pickup and drop-off were very convenient.
Reviewed: March 31, 2025
Great! The staff at the store, though speaking English, quickly understood my needs. Communication was smooth. Since Hawaii's attractions are quite spread out, driving yourself is more convenient.
Reviewed: February 5, 2025
The staff at both pick-up and drop-off were the worst I've encountered after renting cars multiple times overseas—unbelievably bad. The vehicle at pick-up was not the same as reserved, and there was no explanation provided. They didn't guide us to check the car or explain basic usage tips. When we asked questions due to confusion, they answered reluctantly and impatiently. The attitude of the staff at drop-off was even more outrageous. Interestingly, they seemed suddenly patient and courteous when dealing with other white customers.
Reviewed: January 10, 2025
Car was ok but expected better booking with Avis as a premium car rental company.
Reviewed: March 21, 2025
It was acceptable. However, I had to wait in line for half an hour to complete the paperwork, and then it took another hour for them to bring my car over, which was quite slow.
Reviewed: February 23, 2025
The reserved vehicle was not available, and a different model was provided.
Reviewed: March 7, 2025
Quick process without upselling, good vehicle condition, 10 minutes for pickup, 1 minute for drop-off.
Reviewed: February 6, 2025
The company defrauds customers by secretly including insurance charges in the contract after we explicitly refused to purchase it. They claimed it was a deposit but actually charged for insurance. Additionally, they overcharged us for fuel. The staff deceived us to meet personal performance goals, deducting fees despite our clear refusal of additional insurance. We returned the car with a full tank of gas, yet they charged us $65 for fuel. Such behavior is extremely unethical. I strongly do not recommend Thrifty; they have zero integrity.
Reviewed: January 31, 2025
Renting a car was very convenient and efficient.
Reviewed: February 2, 2025
The service was excellent, no unnecessary upselling, and the deposit process was straightforward.
Reviewed: February 12, 2025
Very satisfied, Hertz has always been an industry benchmark.
Reviewed: February 5, 2025
Very satisfied with their human-centric approach.
Reviewed: January 30, 2025
Extremely satisfied with the overseas car rental experience.
Reviewed: November 16, 2021
We actually went to the Alamo rental center as they were short staff at National but everything went just fine. Plenty of vehicles to pick from and in good condition.
Reviewed: August 6, 2019
The man at the counter gave us a free upgrade to a Mustang convertible! We didn’t love the car but we loved the gesture!
