ALAMO CAR RENTAL REVIEWS IN NEW ZEALAND

Very satisfied, the car pickup was efficient!

Excellent.

Excellent service! When booking, it mentioned a 2019 model, and I was worried it might have high mileage. But at the store, they gave me an almost new car with only 4800 kilometers.

Had to wait over an hour before a vehicle was available, but when one was Available, it was a nice upgrade. The return was a nightmare, with no place to refuel nearby, and access at the Auckland International terminal very digfficult to find and very poorly signposted.

The experience of renting a car abroad was excellent.

Car was in great condition and the staff easy to deal with both at collection and drop off

Big thankyou to helpdesk.. My plane was arriving later than expected, and i thought perhaps the rental counter would be closed , the QEEQ Stuff responded to an urgent call out about seeing if the counter would be open .. they confirm it would be , and it was . thankyou to QEEQ support staff Eric

The car pick-up process was smooth. I bought full insurance directly at the store, and the car was in good condition.

Pretty good, communication wasn't too difficult. During the rental period, they provided follow-up via phone and email with reminders. An additional driver cost $25 NZD per day. Returning the car was very convenient; I simply handed the key to the front desk staff and it was done. I booked a Toyota but got a Mitsubishi instead, which was easy to drive and relatively new. The staff didn't try to upsell insurance since I already purchased one domestically, so there were no extra charges. Initially, I wanted to rent snow chains but decided they weren't needed due to the weather, so the pre-authorization fee for them was deducted.

Very convenient and fast, the staff is friendly.

Very good.

Very satisfied!

The car exceeded my expectations. Very very good. The Alamo pickup counter guy was also pretty damn helpful. The only Major Issue I had was a lack of proper Exact directions on WhatsApp or Google Maps for the Pickup and Drop off location of the car parking spot (exact), as it was very difficult to carry our luggage here and there whilst picking up because we could not easily find the car due to some confusion. But great service in every other aspect. Wonderful. Keep it up! :-)

All good. Just share the EXACT pickup and drop off locations on google maps or whatsapp (exact meaning exactly where the car is parked and exactly where to drop the car). All else great. Keep it up! :-)

When I arrived at the location, there was no staff available. They left a note asking to call a phone number, but hilariously, the number was for the pickup location itself. With no one around, what was the point of the number? Thankfully, someone arrived after about 10 minutes.

Satisfied

Extremely smooth, located right inside the airport.

Excellent! They upgraded the vehicle for free, and the car was very new with just over ten thousand kilometers.

Good, got a free upgrade.

Great service without any additional sales pitches. The car was in very good condition with over 10,000 kilometers on it.

Very satisfied, highly recommended

Very good, the car was new and clean.