Отлично

Big company, well-regulated

The service was good, but the waiting time was too long.

The location is not very large, the parking lot is just a couple of small blocks away. Went early in the morning to pick up the car, hardly anyone there, the service was fairly standard.

I got an upgrade car for the full period of rental with no extra costs.The guy at the counter in Termoli was very gentle an polite.

Using Hertz for car renting in US a great pleasure.Italy is a totally different story.Customer service is very poor.My car broke down 40 minutes after pick up.Getting in touch with someone who at list speaks some english is almost impossible.After being stranded in the middle of nowhere for several long hours we finally got "road assistance".They simply picked they broken car and .....left us on the street with the luggage and kids in the dark.Next day,we got condition report claiming that we broke the driver side mirror with the pictures dated two weeks before we even arrived to Milan.To be even more confident.....they photoshoped my signature below....Really hard to believe,i know,but this is what my family had to come accross with.Stay away....or at list be extrimely carefull.... At the end,got the full invoice,like i used the vehicle the entire time...