GREEN MOTION CAR RENTAL REVIEWS IN TURKEY

차를 인수 받을때 풀커버 보험을 들었으나 계약서에는 표기되지 않았고 결제 금액 등이 표기 되지 않았다.

The car rental company is overall very poor. They said insurance costs 349 lira per day, but actually charged 450 lira. They forcibly charged 2000 lira for vehicle cleaning. They pretended not to speak English and didn't communicate well. I suggest avoiding this company. The car was in very bad condition, the tires had almost no tread, and the steering wheel was shaking.

The condition of the car was terrible, and the service was equally poor. When delivering the car, they were extremely casual, but during the inspection, they checked every detail meticulously. The car I got had brake issues, and I had to waste my valuable time replacing it once. This brand is not an international chain—do not book with them! Stay cautious, friends!

Do not use this car rental company, very bad experience. They charged extra money offline to change the car, the car was mediocre. After returning the car, they deducted fees arbitrarily without providing a detailed breakdown beforehand. Invoices were delayed, messages were replied very slowly, and calls were not answered.

Great

It was an excellent car rental experience. The car rental company showed a SEAT model, but upon picking it up, I realized it was actually a Peugeot 5008. The car was easy to drive, a diesel vehicle with great power and uphill ability. It had spacious interior space, with the trunk able to hold four large suitcases and even some small backpacks. The vehicle was very new, and it performed wonderfully during the 2800+ kilometers of our road trip. The staff at the rental company were also very attentive. Overall, I’m extremely grateful and very happy with this car rental experience.

When picking up the car, I was told at the store that the third-party liability insurance only works if the accident is mostly the other party's fault! What kind of third-party insurance is this? If the other party is responsible, they would cover the costs themselves! I was forced to pay an additional 2,500 lira (around 500 RMB) to get proper third-party insurance. Upon returning the car, they used a flashlight on a tablet to examine the car and found a 5 cm scratch on the center of the hood. The rental company claimed the scratch occurred during my rental period. I asked them to prove the scratch wasn't there before, but they demanded I show a video from the pickup inspection instead. After almost 30 minutes of back and forth, they finally reviewed their prior photos and confirmed the scratch already existed, resolving the issue.

Less than 20,000 kilometers on a new car, the condition is excellent!

There was a long queue for this company after getting off the plane.

There was a long queue for this company after landing.

Very satisfied, no upselling.

Apart from the staff being a bit indifferent, everything else was perfect.

Very satisfied, the staff works efficiently.

Booking a car is relatively convenient, but the actual vehicle model depends on the store. The procedure is cumbersome, taking nearly an hour, and there's strong promotion of additional insurance.

Good.

Arrived in Kaiserslautern on the second day, and the weather forecast predicted snow. The staff promptly reminded us to add snow tires, which cost €5 per day.

Very satisfied.

Overall, quite satisfied. However, they repeatedly pushed insurance sales during the pickup process, and after completing the formalities, we had to walk 10 minutes to the underground parking lot of the Sofitel Hotel to get the car.

Very satisfied, great price and service.

Overall, the car was in good condition and fairly fuel-efficient. Picking up and returning the car was relatively easy, although the procedures for vehicle pickup were not completed in advance, and the extra amount of gasoline added when returning the car was not refunded.