ENTERPRISE CAR RENTAL REVIEWS IN TURKEY

The car rental and return process went smoothly. Customer service replaced my car with a more cost-effective Ford as per my request. I drove nearly 9000 kilometers, and the car was in great condition.

I had rental insurance thru my US insurance and also on the credit card I used for booking. But customer service agent in Izmir told me that I had to buy insurance in Turkey because it doesn't show in Turkish e-devlet system that I have insurance. Of course it didn't, because I had it on US credit card Since he said he couldn't give me the car I needed, I had to spend another 5,000 TL for insurance.

The process is simple and smooth.

Very satisfied. Despite the language barrier, they patiently explained everything.

Very satisfied

Overall satisfied, still waiting for the deposit refund. The rental company said it would take 7 days, but not sure how many days it will actually take.

Very satisfied

The process was a bit slow, and the feedback was delayed, but everything else was fine.

It's okay.

Very satisfied with the service, the staff handled everything quickly.

Very efficient.

Efficient and convenient.

Excellent service! The staff were very patient. I extended the rental by two days and it was as simple as making a phone call. Changing the car was also very convenient—just a quick inspection, and I was ready to go. Faster than in China! Highly recommended.

Satisfied

The pickup and car exchange went smoothly. I paid a little extra to switch to a BMW 120. The car was manufactured in December 2024 and is very new with excellent condition.

Pretty good.

This is my fourth time using Enterprise in Europe, and they have never let me down.

Overall, everything was normal and very good.