ENTERPRISE CAR RENTAL REVIEWS IN TURKEY

Extremely satisfied!! My first car rental experience. Enterprise provided excellent service. I rented a Skoda but ended up receiving a BMW at the counter (not sure why it was upgraded, my fragmented English failed me). Anyway, I realized I got a BMW during pick-up, and the staff at the rental office kindly spent time teaching me how to operate it. The car was in great condition, clean and odor-free. I purchased full coverage insurance from the rental office. Returning the car was very convenient; I wasn't sure if they required the car to be washed before return, so I went to a Shell station near the airport to wash it and refill the tank. After returning home, I received a toll invoice, and the rental company promptly refunded the remaining deposit after deducting the toll fees. The entire process was smooth and satisfactory!

Excellent service

Very efficient

Not bad, the first car delivered had some issues, but it was quickly replaced after a short wait.

Efficient and fast.

Overall satisfied, thanks for the service.

Well-prepared and quick car pickup process.

The pickup location is right across the parking lot from the airport. Pickup was very quick, without any extra insurance sales, and the car was in good condition. Reserved a Fiat Cross, but got a Fiat Tipo instead. The trunk could fit two 26-inch and one 28-inch suitcases.

Communication was straightforward and simple.

The service was very professional.

Everything went smoothly, great experience.

The car was great and very easy to drive.

The service was excellent, and the deposit deduction for tolls was refunded quickly.

They provided me with their real-time contact information, and whenever I had questions, they patiently and thoroughly answered them. The entire process went smoothly, making it a great experience. The pickup and drop-off reminders were very helpful.

Very good.

Satisfied

Very satisfied

There was no staff at the airport counter, and the provided phone number was not answered. We had to ask a taxi driver to take us to the pickup location, which cost us 150 lira. Additionally, the vehicle did not match the model we ordered.

Satisfied.

Mr: Hussin in counter he is very nice man