ALAMO CAR RENTAL REVIEWS IN UNITED KINGDOM

The Oxford Alamo branch is an excellent store!

The queue at Alamo in London Heathrow was a bit long, business must be really good.

The car pickup process is quite convenient.

Due to language issues, an additional £20 was charged for upgrading the car model.

The car rental company provided excellent service with high efficiency.

Very efficient, convenient, great service attitude, highly recommended.

Excellent experience, very efficient return process.

Very satisfied

The pickup process was simple, the car pickup speed was fast, and the vehicle was in great condition, mostly almost new cars. However, they replaced the XC60 I originally booked with an XC40 in the end.

Smooth experience

The service attitude is proactive.

Satisfied with the service. Had to wait a bit to pick up the car, but returning it was very fast.

Service reminders are still insufficient.

The staff at the airport branch overseas were very friendly, the car rental experience was excellent, and the trip was very enjoyable!

The staff kept pushing for insurance (over 300 pounds), but it's better not to buy. The car condition was quite good, which is important for a safe trip.

The staff were very helpful. I didn’t realize there were two airports in Belfast. Our booking was for the international airport, but we ended up at the city airport. The reception staff were very nice and quickly arranged a car for us. However, the service during the car exchange was just average. They wanted to charge £70 for a tiny scratch on the tire (we didn't encounter any issues during the rental period and have no idea how it happened; it was raining when we picked up the car, so we didn't notice it). In the end, the rental company didn't charge us, as it seems they resolved it internally. Overall, the experience was smooth, and no extra costs were incurred. It was a pleasant car rental experience.

Upgraded to a Ford KUGA, which was fairly easy to drive. They recommended tire insurance, considering it was my first time switching from left-hand drive to right-hand drive. Since it wasn't expensive, I decided to purchase it.

Overall, there were no major issues, but make sure to double-check the charges during payment as sometimes they can be confusing.

Excellent service, very efficient and friendly staff

excellent service, highly recommend price drop, it worked for us.

The location was easy to find, and they replaced it with a compact SUV.