ENTERPRISE CAR RENTAL REVIEWS IN UNITED KINGDOM

I had reserved the car for 8:00 AM but arrived early at around 7:00 AM. Picking up the car was straightforward and very convenient.

The staff were very patient, and I was able to rent a car smoothly even without the original documents. Changing the drop-off location midway was also super easy. Extremely satisfied!

Very friendly and efficient staff throughout the rental process. The shuttle-bus service at LHR is very convenient and speedy, providing seemless car drop-off to deparature terminal. Great experience.

Very easy to use, showing all options available. Price drop protector was not activated in this case.

Decent

Good service attitude

The staff was great and efficient. He informed me that the car I booked was not available and offered a free upgrade to a Nissan Qashqai. He also asked if I preferred a manual or automatic transmission and eventually brought over a Grandland. The car was spacious, brand new, and extremely comfortable to drive. The staff only inquired once about buying insurance in-store and did not push after I declined. He explained the claim process very clearly. Overall, I had an excellent experience.

Satisfied

The staff were very friendly, and the car was in great condition.

The price is relatively affordable.

I must write a detailed review for this perfect car rental experience! This time, I rented a Citroën SUV and discovered it had only been driven for over 7,000 kilometers—it was practically a brand-new car! The interior and exterior were spotless, as if it had just rolled out of the showroom, instantly boosting my impression of the store. Once I hit the road, the car's performance completely won me over—quick and responsive power, solid and stable handling, and a chassis that absorbed shocks with a refined feel, far exceeding my prior perceptions of the Citroën brand. Honestly, this rental experience made me rethink the brand, with driving quality so impressive that it even sparked thoughts of buying one myself! Beyond the vehicle, the store’s service was professional and efficient; the pick-up and drop-off process was smooth, and the staff were friendly. This experience taught me that a quality car rental company can not only provide convenience but also deliver delightful surprises. Absolutely five stars—if I ever need to rent a car again, I’ll definitely choose this place!

There were a lot of people at 9 AM on Saturday morning, but with 3-4 staff members, it was my turn quickly. Very satisfied.

Very satisfied, both pickup and drop-off went smoothly.

The service attitude was very friendly.

Satisfactory

Good.

Very satisfied.

The service attitude was excellent.

The car rental process was completed in just fifteen minutes, very efficient.