HERTZ CAR RENTAL REVIEWS IN GERMANY

Overall satisfactory. We got a diesel Ford Focus with space for three suitcases, perfect for our group of three. The space was ample, though the car wasn't very new and had several scratches noted by email at each location. I had purchased insurance, but it seems the urea wasn't checked beforehand, and on the last day, the system kept warning that it was depleted while we were heading to the airport. Unfortunately, nearby gas stations did not have the required urea, so the system kept beeping as we drove to return the car. Overall, the car was in good condition; diesel cars are fuel-efficient and offer good power. Driving between different EU countries was hassle-free.

Very good, but the front desk mentioned that this car can only be used in Northern Italy and not in Southern Italy.

Very satisfied, but only one staff member at the rental company spoke English.

Great service, staff were very friendly.

Okay

The process of picking up and returning the car was seamless. There was no aggressive upselling of insurance, and the deposit was refunded on the spot. Overall, a great experience!

This was my first time renting a car from the Hertz branch in Frankfurt, and due to the crowd, I had to wait in line for about 30 minutes.

Warm and friendly service, brand-new SUV with spacious interior and powerful performance.

Convenient and efficient

I went there in the morning, it wasn't crowded, and the service was satisfactory.

Excellent service.

Very satisfied.

The service was efficient, without any upselling.

The car was not refueled to full upon pickup, and the interior was stained. However, the rental company acknowledged this upon return.

Very good

Very satisfied.

Got downgraded, but it's acceptable.

Very satisfied

The overall service was smooth.