EUROPCAR CAR RENTAL REVIEWS IN GERMANY

Good service, easy to use.

Very quick and convenient

Good service attitude and short waiting time. Europcar's vehicle conditions are excellent, and the service process is simple and efficient. Highly recommended.

The car rental process was simple and fast, and the additional insurance charges were reasonable.

Originally rented an economy SUV but was given a Volkswagen Golf hatchback instead; couldn't fit the luggage and had to upgrade to a Tiguan. The latest model Tiguan is really great. Drove 2600 kilometers with it, very stable, which is surely related to the car being new. No unnecessary or deceptive fees. However, car options in Munich were limited, and rental prices were relatively high; I recommend renting in Hamburg instead. Additionally, the return process was efficient, and the deposit refund was quick. Great service.

When we went, there weren't many people, so the process was quite smooth. The customer service staff followed the standard procedure.

I will continue to choose Europcar.

Excellent

Pickup and drop-off were quite convenient, but the entrance at the Düsseldorf drop-off location was hard to find.

Great experience, thumbs up!

The car was great.

The process was relatively quick. There was a bit of upselling, but after I politely declined, they didn't persist.

The service was warm and attentive, instructions were detailed, and the car was in excellent condition.

Very satisfied. The only downside is that the Audi provided to two petite Asian women only has parking sensors and no rearview camera. The car is too long, making it impossible to see the ground ahead or behind while reversing or navigating narrow, sloped parking garages.

Very good.

The processing efficiency is not high.

Short queue and efficient vehicle inspection.

Not bad.

No additional sales pressure, smooth pickup and drop-off process.

Quite good. The insurance bought on QEEQ is from a domestic platform, not the car rental company. The rental company will inform you that the insurance is not all-inclusive.