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Last updated on: November 6, 2025
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342Rental Locations
95Airport Locations
Map View of Car Rental Locations in London
Hertz
8.2/10
Budget
8.5/10
Europcar
8.4/10
National
8.5/10
Enterprise
8.7/10
Avis
8.6/10
Alamo
8.5/10
DRIVALIA
6.1/10
GREEN MOTION
6.7/10
U-SAVE
8.4/10
SURPRICE RENT A CAR
6.6/10
ARNOLD CLARK
10.0/10
Shouqizuche
7.3/10
Keddy by Europcar
7.9/10
Allegiance Mobility Group
6.0/10
Routes
9.0/10
Easirent
6.4/10
ACE
5.7/10
Dollar
8.0/10
GOLDCAR
7.3/10
Firefly
8.9/10
Interrent
6.1/10
Thrifty
8.2/10
Reviewed: October 19, 2025
Overall it's pretty good. The car pickup was quick, and car exchange was also relatively fast. There was no forced insurance upselling.
Reviewed: October 14, 2025
The staff was very professional and did not push products. The return process was quick and hassle-free, making it a pleasant experience.
Reviewed: October 31, 2025
Super satisfied, big shoutout to the car rental company!
Reviewed: October 26, 2025
I previously heard that many car rental companies in the UK use tricks, but this one was quite good. Although they did mention once or twice about upgrading to a more expensive car or adding insurance, once I firmly declined, there was no further pushing. This level is understandable. Overall, everything went smoothly.
Reviewed: October 11, 2025
The service was good. At the time of pick-up, they didn’t push me to upgrade the car model or purchase insurance. They simply asked once if I needed insurance. Returning the car went smoothly, and the inspection took less than five minutes. However, there was a small issue. I had booked an automatic MG 3, but when I went to pick up the car, the staff mistakenly gave me a manual Citroën. I didn’t realize it at first and loaded my luggage into the car. Only then did I notice the error. After explaining the situation to the staff, they immediately replaced it with the automatic MG 3 I had originally booked. It didn’t feel intentional but rather an oversight by the staff. Additionally, while waiting for the rental company’s shuttle at Heathrow Airport, there seemed to be some issue with the shuttle service. I waited for over 20 minutes while shuttles from other rental companies made multiple rounds before Budget’s shuttle finally arrived. I almost missed my reserved pick-up time. One more thing: the car I was given had a license plate with the letter "O" in it. The letter "O" and the number "0" are very hard to distinguish, and the rental company didn’t clearly specify whether it was an O or a 0.
Reviewed: October 11, 2025
Convenient and efficient; large car rental platforms indeed offer distinct advantages, with excellent service and a wide range of vehicle options. Purchasing full insurance through QEEQ also saved the hassle of buying additional insurance at the counter.
Reviewed: October 28, 2025
The rental company is quite good, with friendly service. They offered a routine insurance upgrade promotion, but after declining, they didn't insist. The car return process was fairly quick—overall, not bad.
Reviewed: October 28, 2025
Overall service was good, and the car pickup was quick. However, they kept pushing insurance sales, and I couldn't resist spending an extra 3,000 yuan on insurance, which I regret.
Reviewed: October 28, 2025
Europcar has a large area with no need to queue, and the efficiency is very high.
Reviewed: October 9, 2025
Neo provided excellent service with detailed explanations. The car rental experience was amazing. You can confidently choose the Eurocar Victoria Station branch.
Reviewed: October 27, 2025
However, they promote insurance and vehicle upgrades and sometimes add services without consulting.
Reviewed: September 27, 2025
The service is good, there are plenty of staff, and the process is quite fast.
Reviewed: August 11, 2025
The staff were very nice. When a problem with the car was discovered midway, they provided a replacement.
Reviewed: August 8, 2025
Very satisfied. During pickup, there were multiple car models to choose from. Insurance upgrades were introduced but not forcefully sold. After getting off the shuttle at the rental location, the staff member with a tablet started assisting right at the door without needing to enter the office. After filling out some simple information, I was taken to the parking lot to select a car.
Reviewed: October 23, 2025
I must write a detailed review for this perfect car rental experience! This time, I rented a Citroën SUV and discovered it had only been driven for over 7,000 kilometers—it was practically a brand-new car! The interior and exterior were spotless, as if it had just rolled out of the showroom, instantly boosting my impression of the store. Once I hit the road, the car's performance completely won me over—quick and responsive power, solid and stable handling, and a chassis that absorbed shocks with a refined feel, far exceeding my prior perceptions of the Citroën brand. Honestly, this rental experience made me rethink the brand, with driving quality so impressive that it even sparked thoughts of buying one myself! Beyond the vehicle, the store’s service was professional and efficient; the pick-up and drop-off process was smooth, and the staff were friendly. This experience taught me that a quality car rental company can not only provide convenience but also deliver delightful surprises. Absolutely five stars—if I ever need to rent a car again, I’ll definitely choose this place!
Reviewed: September 14, 2025
Very satisfied, both pickup and drop-off went smoothly.
Reviewed: September 3, 2025
I had reserved the car for 8:00 AM but arrived early at around 7:00 AM. Picking up the car was straightforward and very convenient.
Reviewed: October 20, 2025
The service attitude was excellent. Although I waited for over half an hour to pick up the car, they washed it beforehand. I originally booked a Peugeot 2008 but received a Peugeot 408. Returned the car at night during heavy rain, and the staff were very efficient and had a great attitude!
Reviewed: October 11, 2025
Got a small BMW of the same class, the car was relatively new. The rental company is located outside the congestion area.
Reviewed: September 29, 2025
I am quite familiar with the company, but today's car is really not great. The phone cannot cast to the screen, and the navigation system is not user-friendly. Additionally, the car is not comfortable to drive and feels a bit unstable.
Reviewed: September 25, 2025
I've rented from Avis multiple times, it's convenient and worry-free.
Reviewed: October 21, 2025
Excellent experience, very efficient return process.
Reviewed: October 20, 2025
Overall, there were no major issues, but make sure to double-check the charges during payment as sometimes they can be confusing.
Reviewed: October 11, 2025
The staff at the airport branch overseas were very friendly, the car rental experience was excellent, and the trip was very enjoyable!
Reviewed: October 9, 2025
The pickup process was simple, the car pickup speed was fast, and the vehicle was in great condition, mostly almost new cars. However, they replaced the XC60 I originally booked with an XC40 in the end.
Reviewed: October 7, 2025
The car rental company provided excellent service with high efficiency.
Reviewed: October 20, 2025
Provided a free upgrade to a better model, very good.
Reviewed: September 3, 2025
Very good, the staff were very nice. They simply explained the insurance options without any hard sell, mentioned them briefly! Everything was explained clearly, and the return process was very convenient.
Reviewed: July 17, 2025
Car was exactly what we expected. Staff were extremely friendly and helpful, offering us suitable add ons for our needs.
Reviewed: July 17, 2025
Car was exactly what we expected, in fact we got a minor upgrade to a Renault Symbioz. Staff were extremely friendly and helpful, offering us suitable add ons for our needs.
Reviewed: September 1, 2025
Overall it's acceptable, though we were very prepared in advance. We took comprehensive photos of the car, so there were no disputes afterward. Reminder to everyone: make sure to take photos of the car from all angles when picking it up and upload them to QEEQ just in case. We just dropped off the car and are currently waiting for the security deposit to be refunded to our credit card, hoping everything goes smoothly.
Reviewed: June 16, 2025
It's alright. Most of the staff are of Indian descent, polite, and easy to communicate with.
Reviewed: January 14, 2025
The extra insurance was super expensive. It was more than the rental price, which seems ridiculous.
Reviewed: October 19, 2024
Really should have been made aware of the importance of preregistering our car with TFL and been made aware of Congestion Charge Zone.
Reviewed: July 27, 2024
The staff's attitude was good and they were quite patient. However, there was an issue when making the payment during pickup. The store's POS machine malfunctioned and maxed out a credit card. It was only after switching to a different POS machine that the payment went through. This not only wasted a lot of time but also caused inconvenience with subsequent card expenses.
Reviewed: June 13, 2024
Good service, they offered insurance but didn't push when I declined.
Reviewed: July 27, 2025
The car rental company is great, the procedures are handled quickly, and it seems to be a mid-to-high-end private brand. Sometimes there are even discounts, and one advantage of this company is that they don't require a deposit.
Reviewed: June 29, 2025
The staff was very friendly, car pickup was quick, the insurance coverage was comprehensive, and the explanation was clear. The car was very new and fully equipped.
Reviewed: August 25, 2023
The rental place was easy to get to, was very clean and I did not have to wait at all before someone attended to me. The car was in a great condition and ran very well. It was also very clean. Drop off was as efficient as pick up and I am very happy with the service.
Reviewed: October 6, 2024
Very satisfied, I will choose their cars again next time.
Reviewed: July 16, 2024
Service efficiency is average. Returning the car in the afternoon needs improvement. The car key should be placed in a prominent location at the rental company, not handed over to airport security. After working hours, it was difficult to find the security personnel. I had to ask several people and wait a long time to find where the key was left.
Reviewed: July 4, 2024
Customer service was very poor on collection. Car availability was very poor so was made to wait instead of being provided with a free available upgrade.
Reviewed: December 19, 2022
Staff overselling upgrades and unable to process deposit due to machine error twice
Reviewed: December 7, 2022
I was so impressed by Rodney who assisted at Europcar. He was polite, friendly and went above and beyond. I was very happy with the upgrade he gave and made my day. Rodney is by far a credit to Europcar and will certainly be using them in the future. Nothing is too much trouble for him, thank you!
Reviewed: October 7, 2024
The car pickup process was the most troublesome, but everything else was great.
Reviewed: December 13, 2022
The counter staff, both at pick up and drop off, were amazing. I cannot praise them highly enough.
Reviewed: January 2, 2024
Overall good experience, the bus instructions were a little confusing and the bus to Drivalia is the hotel hopper, they could be more explicit in those instructions. Honestly the company should just look them over again and make them better. Mileage limit not an issue but might be for some.
Reviewed: September 18, 2023
The manager at this branch was a legend! Made everything clear about the policy’s for protection had my car ready within 10 mins. He would be the first person I’d send people too for a hire car and I will defiantly be using them again.
Reviewed: August 18, 2022
The car was fine. There was some delay on pick-up due to incorrect address of Easirent desk at Gatwick in the pick up instructions. They could not explain the error.
Reviewed: August 11, 2022
Poor CS on pick up with endless hassle to get the car as a local hirer. Seemed focused on selling add ons and to foreign travelers only. Jetta should be medium saloon car not a compact. Had to let family travel by foot in order to transport luggage
Reviewed: November 8, 2019
Friendly staff, car was exactly what was ordered with no problems.
Reviewed: October 14, 2019
The drop off the car is not on all cities, just 2 , I went to Birmingham to drop off beside the same branch was in Manchester.also,
Reviewed: September 20, 2019
Counter staff initially told me I had no insurance and convinced me it was because it was booked as for US based folk and they had it on cards and did not need it. Luckily I realised that my booking said I had and pointed it out - I had passed over that info
Reviewed: January 1, 2020
Dollar were fantastic. Super helpful, understanding and the lady who served me at Stansted was an absolute pleasure to deal with. Had a fantastic car, much better than I booked and paid for, and a wonderful experience.
Reviewed: October 8, 2019
Dollar was very nice but took 30 min to do paperwork and bring car out. Much too long for prepaying. The counter person was very nice for too slow.
Reviewed: August 15, 2019
make sure you bring all the required documents. passport proof of address within last 3 months credit card dvla check code
Reviewed: August 3, 2019
Terrible service and very long wait for car. They would not accept my Amex card so I needed to make a payment to my Visa card as the deposit they asked for was GBP 1,260 which is ridiculous for a mini car. No Wifi available so I was forced to buy their insurance which was GBP 160 for the few days. I left feeling ripped off and will never use Goldcar again.
Reviewed: July 24, 2019
You definitely get what you pay for - they are cheap for a reason. After queuing for 90 minutes in the office, every other customer had problems of some kind all to do with inflexible and unrealistic policies. After my 90 minutes in the queue, 25 minutes to process the transaction, I then had to queue for a further 25 minutes while the car was cleaned. All in all, I spent 2.5 hours to collect a car. Never again!
Reviewed: April 8, 2014
The car was very new and the staff were friendly. There were some mistakes during the paperwork process, like the provided parking spot number not matching the license plate, which caused a vehicle change. Overall, it was fine.
Reviewed: July 31, 2019
This company are the worse bollocks I have ever come across. EWould NOT give me a car that I had paid for because they said my drivers licence was not mine. WTF....... I had o2 bill, code from DVLA, everything registered to address on my licence which was mine. THIS IS A SCAM BEWARE OF INTERRENT. I was not the only one this happened to when I was waiting.
Reviewed: July 17, 2019
Not a negative thought in the whole process. Simple, would recommend to friends.
Reviewed: June 7, 2019
Booked the rental for 8 am pick up only to find the office was still closed. Found telephone number on internet as no telephone number, help or advice to be found at the rental cabin. Called interrent and was told in a very dismissive tone, I would just have to wait until the staff got their. Not a good first impression at all. When staff appeared (8:15) no apology or even acknowledgment that I had been waiting for the 8am collection. Was given an upgrade to a “Mitsubishi” which was actually a MG3. No complaint about the car or the value for money but the service leaves a lot to be desired.
Reviewed: July 16, 2014
Booking through the domestic QEEQ website was very smooth. However, the company will try to sell you extra insurance when you pick up the car. You can choose based on your own needs. You can refuse it without any problem. I declined because I already purchased additional coverage on the QEEQ website. I returned the car at Heathrow Airport at 9:20 PM. The staff was very friendly and informed me that their shuttle bus runs at 9:30 PM and they would quickly process my return. Sure enough, they completed the car inspection and paperwork in about five minutes and then took the three of us to the departure terminal. Two days later, the £150 deposit was refunded to my credit card. Highly recommended.
Reviewed: June 24, 2014
The service was pretty good. They were extremely thorough when inspecting the car during exchange. The refund of the deposit was a bit slow.
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