RENTSMART24 CAR RENTAL REVIEWS IN ITALY

The service was excellent, and both picking up and returning the car were very quick.

Overall, quite satisfied.

Pretty good. Although they promoted insurance, it was optional and not mandatory.

There is a common issue with car rental companies abroad nowadays. If you purchase insurance through the platform, they won't force you to buy additional insurance, but they charge a very high deposit. This is not just with this company; I have noticed the same issue with several others. This company, however, has an additional issue: they charge a €36 cleaning fee if the car interior is a bit dirty upon return. This is the first time I've encountered this, and it doesn't feel great. Everything else is fine, though.

No queues throughout the process, smooth return.

Very satisfied.

Very satisfied. Following the instructions made it easy to find the rental company.

Excellent service

Very satisfied!

The rental company is large and easy to find near the airport. Both pickup and drop-off are quick, and payment with a regular Visa card works smoothly.

Quite satisfied. Both pick-up and drop-off were smooth. Note that washing the car before returning it may make the process even easier.

Overall, everything was quite good. It's not as bad as people say, and there was no upselling.

Early check-in is quite convenient.

The receptionist was really sweet and had a great figure.

Excellent

There were not enough staff, and the waiting time in line was a bit long.