EUROPCAR CAR RENTAL REVIEWS IN ITALY

Super convenient and pretty efficient overall.

Absolutely amazing service, seriously impressed.

Pretty good overall, no hard selling or sneaky upsell tricks.

Super easy to find, just wait at the entrance when they open—no need to line up.
Got a nearly brand‑new Opel with only 1,400 km on it, absolutely awesome.

Honestly, I’ve rented cars all over the world, from regular taxis to self-drive, and Europe has been the best experience by far. The U.S. and Mexico were the worst—different car than what I booked and extra charges on top. But Italy, especially Sicily, was absolutely amazing! Highly recommend it to anyone planning a self-drive trip.

They did try to upsell insurance, but for peace of mind I took the €20/day collision coverage and it was fine. They even upgraded me for free to an Audi A3 wagon, which I was really happy with. The car was very new and in great condition. The pickup lot is a short walk from the main office, but the directions from the rental company were very clear and the staff were friendly and helpful.

Europcar’s service was really solid – they didn’t push any upsells, and the car I got had only about 5,000 km on it. Returning the car was easy too: just park it in the designated area and hand the keys to the staff.

Excellent experience overall.

Great service.

Staff were really friendly and helpful, returning the car was easy even though there were quite a lot of people in line.

Everything was great, the whole process went really smoothly.

Everything was great overall. The staff did try to upsell their full insurance, but once I politely declined, there were no issues at all. Just remember to follow the QEEQ inspection steps carefully when picking up the car and keep a good record.

Overall it was pretty good. The manual car was a bit sluggish, so the power was just average.

Pretty good overall.

No hard-sell nonsense, everything was processed smoothly.

Really great overall.

They downgraded the car I booked, but to be fair the price for a compact was pretty cheap. In the past they were always out of cars and only offered paid upgrades, so this was a bit of a change.

I originally booked a VW T-Cross, but they upgraded me to a Ford wagon, and I was really happy with the car’s condition.

Great service

It was okay overall, just not the car model I really wanted.