The lady at the counter spoke good English, communication was smooth. Returning the car only required dropping the key in the mailbox, which was very quick overall. I rented a gas car but was given a fairly new hybrid, so I hardly spent on fuel in the end.
The car rental process was very simple, and there was no extra charge for adding an additional driver. The service staff was very friendly. The pre-authorization fee was also refunded promptly after the car was returned.
Very quick and smooth pick-up and drop-off process. Also they did not try to upsell me their own coverage package (I had one via Qeeq) as most rental companies try to do. Kudos!
About QEEQ:10.0/10
One of the best prices available for rental vehicles, let alone via the bigger and better-known companies (Avis, Budget, etc). Very easy booking process and good information provided regarding pickup and dropoff process. Good customer-focused experience!
Queueing for a ticket took one and a half hours. Ended up with an Audi Q2 without any extra charges. Purchased full insurance from the rental company, which was quite expensive—420 euros for 7 days.
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