“While I will use that platform again.I cannot and do not recommend drivalia”
About DRIVALIA:3.0/10
No, it did not. It did not have my vehicle and told me it could not help me. I had to argue over 20 minutes at the counter until they finally gave me what they believe was an equal vehicle. It's a shame it truly is a shame. The way they treat their customers?
“very bad experince indeed with this Drivalia company even though i hvae done many booking with qeeq”
About DRIVALIA:7.0/10
they are a cheating company 100 % , I have returned the car in the same condition 100 % as I have taken it from them , they changed my credit card for 930 euro without any right to do so !!!!! i have tried over 2 days to get in touch with them they refuse to even send an email !!!!!!!
i am frustrated from this behavior
About QEEQ:8.0/10
Qeeq is not helping me against the wrong doing of Drivalia pls help me get the correct situation as I was charged without any right !!!!!
The Tiggo sometimes suddenly stops moving; don't panic, just press the gas pedal hard and it will work after a while. Italians are really kind and helpful. After I returned, I asked a mechanic who said it might be an electronic throttle issue. It was a 5000-kilometer new car and seemed fine—didn't expect it to suddenly stop working.
The location didn't match the actual address, spent over an hour searching the area. Called the staff, and they just said they were near the train station, then no further assistance was provided.
There was an unreasonable charge. I picked up an electric car on the 13th but was billed for charging costs on the 12th. Additionally, when returning the car, they required it to be fully charged and added extra fees.
I had time ago a bad experience with Drivalia, they gave me a car with a very old tyre, broken in the internal face, that was irreparable, and I was never reimbursed for the cost of a new tyre (used) that I had to buy.
I gave them another chance, cannot complaint about the car, new, but the staff at the check in was apathetic, slow.
I was forced to purchase insurance at the counter, paying over 1000 Euros extra. When I wanted to review the terms carefully, the staff told me not to bother and just sign directly.
It seems to be a new car rental company with reasonable prices and smooth service. The location is easy to find, and the staff are professional without unnecessary chatter or upselling. Highly recommended.
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