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Last updated on: April 29, 2025
154Rental Locations
49Airport Locations
Map View of Car Rental Locations in Sydney
Shouqizuche
8.7/10
Europcar
7.8/10
AVIS
8.8/10
No birds
9.3/10
DRIVELINE RENTAL
9.2/10
Simba Car Hire
9.2/10
East Coast Car Rentals
8.0/10
BARGAIN
8.4/10
Yesdrive Car Rentals
2.0/10
Dollar
7.8/10
Everything Fleet
9.3/10
Budget
8.8/10
Apex
9.1/10
ACE Rental Cars
8.1/10
Keddy by Europcar
9.1/10
Alamo
7.5/10
Alpha Car Hire
7.9/10
Thrifty
8.2/10
UR Drive
2.0/10
YESAWAY
7.0/10
GREEN MOTION
10.0/10
GOLDCAR
8.9/10
Hertz
8.8/10
Jucy
8.0/10
Enterprise
8.8/10
Cheapa
4.7/10
Cheapa Campa
8.7/10
APOLLO
8.4/10
ET Cars Rental
6.8/10
apollo_motorhome
7.7/10
Firefly
7.1/10
Tripz
8.9/10
AERODRIVE
7.9/10
mighty_motorhome
10.0/10
CARHOOD
7.1/10
Atlas
7.7/10
KOOCAR
9.2/10
WGD Cheapa
4.6/10
britz_motorhome
8.7/10
Red Spot
8.4/10
Joanne Spencer
Sydney
Reviewed: April 29, 2025
During the rental period, there was a traffic violation, and they transferred it to my name, charging a 55 AUD handling fee! Very unreasonable, as many companies don't charge this fee.
Xavier Sweet
Sydney
Reviewed: April 23, 2025
The efficiency needs improvement, the queue was quite long.
Carol Hamlet
Sydney
Don Emmie
Sydney
Reviewed: February 11, 2025
The staff at the pickup location were very friendly and even took the initiative to lead me to the car. Will definitely use again.
Daisy II.
Sydney
Maud Lynd
Sydney
Burton Brook
Sydney
Aurora Kell(e)y
Sydney
Reviewed: February 6, 2025
The staff were enthusiastic and communicated smoothly, but the assigned vehicle was smaller than the one in the booking.
Jessie Galbraith
Sydney
Reviewed: January 26, 2025
The staff was very friendly and even offered a vehicle upgrade.
Pandora Harte
Sydney
Steven Leopold
Sydney
Reviewed: April 26, 2025
Very convenient, and the car is in great condition.
Todd Southey
Sydney
Reviewed: April 25, 2025
An amazing car rental experience! We needed an additional driver, and they directly added one for us without any extra charge. They even let us choose the car we preferred, which usually costs extra at other places. Their work efficiency was incredible, and there was no line at all.
Frank Milton
Sydney
Moses Mark
Sydney
Reviewed: April 12, 2025
The staff were very friendly, everything was straightforward, and the overall experience was great.
Archer Broad
Sydney
Reviewed: March 31, 2025
I have used QEEQ for three overseas self-driving trips, highly trustworthy.
Steven Bush
Sydney
Helen Emerson
Sydney
Reviewed: April 6, 2025
The cars are relatively new, with mileage around 20,000 km. All models are white (no choice available). When picking up the car, I noticed many locals renting as well, and I've seen the cars frequently on city streets (their markings make them easy to identify). The price is quite affordable, but there are some restrictions: Key point 1: Driving is allowed only within NSW and not across states. Key point 2: There’s a mileage limit of 200 kilometers per day. They’ll check the mileage upon return and charge for any excess. A minor issue occurred—the front tire pressure was low on the second morning, but it was resolved at the car shop within 10 minutes.
Mandel Rebecca
Sydney
Reviewed: March 23, 2025
Overall very satisfied, but the waiting time for the shuttle bus was a bit long.
Moira Fowler
Sydney
Moira Fowler
Sydney
Angela Felton
Sydney
Sabina Michael
Sydney
Reviewed: April 13, 2025
Overall, this car rental company is fine. It would be great if their full insurance offered zero deductible options.
Hale Benson
Sydney
Novia Wodehous
Sydney
Reviewed: March 20, 2025
The store was hard to find, with only one staff member, and I had to wait a long time to get there. The procedure took a while. I had booked a Toyota but was given a Haval instead. The car's condition was not very good, and I got the car much later than the scheduled pickup time. When returning the car, they were overly concerned about the return time.
Abner Timothy
Sydney
Olive Baker
Sydney
Reviewed: April 19, 2025
Very good service, all communication was in English. If something wasn't understood, the staff used Google Translate to help. The Kia Carnival 8-seater was excellent, and its screen could connect to Google Maps on the phone. Getting in and out of the car was slightly inconvenient.
Annabelle Robeson
Sydney
Reviewed: February 8, 2025
The car was very clean, and returning it was very convenient.
Griselda Eddie
Sydney
Reviewed: February 8, 2025
Very satisfied, very friendly to children. Very patient in installing the child safety seat. The car has a large space, enough to fit a 30-inch, 28-inch, and an additional 24-inch suitcase. Perfectly spacious for two families and six people.
Antonia Susanna
Sydney
Reviewed: February 2, 2025
This was my first time renting a car from this company, and the service was excellent, even better than the big companies.
Tracy Mary
Sydney
Chasel Martha
Sydney
Hedy Michelson
Sydney
Soumik Khan
Sydney
Reviewed: November 7, 2024
Check in staff was very courteous, knowledgeable, and polite.
Valentine Johnston(e)
Sydney
Reviewed: October 12, 2024
The staff had a poor attitude and kept pushing insurance even though I told them I already purchased one. They tried to scare me by saying it wasn't the same and that if there were repairs, they could directly charge over $6000 from my card (though the actual authorization was only $1000, so I don't understand why they claimed over $6000). The vehicle they provided was bad; it lacked power and struggled on uphill roads. When I returned the car to the address listed on the order, the staff lazily told me to drive to another parking lot instead. Driving in the city center was challenging, and I was in a rush. When I finally got there, the entry required a password, but the password they gave was incorrect. I had to drive back to the original address listed on the order. It was an exhausting experience! I've self-driven in many countries before, but I've never encountered such an unreliable rental company. Avoid this company at all costs; it was a hard lesson learned!
Quentin
Sydney
Reviewed: October 1, 2024
Very good car provider. Everyhting went smooth and I had no problem at all renting or giving it back. I recommend it!
Aaron Ricardo
Sydney
Una Coleridge
Sydney
Reviewed: April 13, 2025
The service was good. Although the location was far, taking the bus made it very convenient.
Eugene Priestley
Sydney
Reviewed: April 1, 2025
There was still some mild upselling. The vehicle condition could be better maintained. It seems to be a legitimate large car rental company, but the vehicle condition is quite average. It's drivable, but with high mileage, driving it feels a bit laborious.
Mirabelle Ingersoll
Sydney
J.B.
Sydney
Reviewed: February 20, 2025
The pick up and drop off process took 60-75 minutes from reaching the airport to departing with the car (and vice versa). Extremely slow due to the shuttle process (waited 30-45 minutes both ways). The counter staff is reasonably pleasant, but the shuttle service is quite poor. The ideal service would be to wait less than 10 minutes on each side and this is far from that!
Hiram Gresham
Sydney
Reviewed: April 14, 2025
This company is absolutely terrible! Be very cautious when choosing them! On the day we arrived, we landed in the afternoon and finished collecting our luggage by 4 PM. We called them to arrange a pickup, and they kept saying 'Got it, got it, we've sent the car.' In the end, we waited outside for almost two hours! Nobody came to pick us up, and I had to keep calling to hurry them up one by one! When we finally got the car, they told us we had been given a half tank of fuel and should return the car with the same amount. We didn't take photos because we’ve rented cars abroad many times and are accustomed to mutual agreements and trust between parties. In the end, this rental company charged me for fuel and a refueling service fee! I asked why, and they said I didn’t return the car with a full tank! Absolutely disgusting!
Colby
Sydney
Reviewed: April 10, 2025
Overall very good. Although it's my first time renting a car, I didn't encounter any issues.
Harry Dorothy
Sydney
Reviewed: February 18, 2025
Very satisfied, the staff were very nice and explained everything in detail during the pickup. When returning the car, there was some minor scratch damage. We proactively informed the rental company, and after confirmation, they did not deduct the deposit. The car was new and easy to drive!
Susan Gissing
Sydney
Gwendolyn Elinor
Sydney
Christian Kingsley
Sydney
R.Jones
Sydney
Sibyl Occam
Sydney
Reviewed: March 31, 2025
The company is quite large, and the shuttle driver provides great service.
Suzanne Clarissa
Sydney
Vivian Ezekiel
Sydney
D.Brinkman
Sydney
Reviewed: February 20, 2025
The KIA van we got was huge. Exactly enough space for 6 adults, 6 big suitcase and 4 carry-on sized bags. The car was clean on the outside, some dirt on the floor, which was difficult to remove as the car had no floor mats. We had to fill up the window flusher liquid, as it was totally empty upon pick up. The car performed great and was a breeze to drive long distance.
Molly Ann
Sydney
Reviewed: April 5, 2025
Very efficient, they recommended a wildlife park along the way, which was quite interesting.
Conrad Wilhelmina
Sydney
Reviewed: March 1, 2025
The procedure was processed quickly, highly recommended! The condition of the cars is excellent, mostly new vehicles.
Alexander Truman
Sydney
Reviewed: February 21, 2025
Very good, quite efficient, no unnecessary upselling...
Ursula Partridge
Sydney
Reviewed: February 12, 2025
Very satisfied, they even upgraded the car to a Mazda 3 SUV, which was great.
Janet Webster
Sydney
Reviewed: February 7, 2025
The return location was hard to find, and it was not visible in the domestic terminal.
Adelaide Rayleign
Sydney
Reviewed: April 2, 2025
Good service attitude, but the closing time is early.
Lambert Southey
Sydney
Marsh Price
Sydney
R.Davison
Sydney
Gabriel Frances
Sydney
Annabelle Robeson
Sydney
Reviewed: March 26, 2025
Overall, it was okay, but the toll management fee of over ten AUD every time passing a toll road felt a bit excessive.
Hayden Johnson
Sydney
Caesar Dunlop
Sydney
Norton Simpson
Sydney
Reviewed: October 7, 2024
The overall service was extremely poor, and they attempted to wrongly shift third-party responsibility onto me. Ace Rental Cars even tried to fraudulently charge my credit card!
Sydney
Reviewed: September 15, 2024
el coche bien, me hubiese gustado mejor atencion para ir a buscar el auto, me llevaron en una camioneta unos 10/12 minutos. espere 60 minutos a que me busquen.
N.Moran
Sydney
Ruby Micah
Sydney
Reviewed: May 15, 2024
Satisfied, the car was very new, and the service was good.
Barret Sander
Sydney
Issac
Sydney
Reviewed: November 17, 2021
The new is very new and clean when I picked it up
Maggie Barnard
Sydney
Reviewed: April 29, 2019
The staff was very friendly and quickly completed the car rental procedures.
Letitia Taylor
Sydney
Reviewed: March 4, 2025
Overall service was fine, but returning the car location was hard to find.
Ruth Moore
Sydney
Reviewed: February 8, 2025
The overall service was excellent. The reserved Camry wasn't available, so they provided a brand-new 2024 Skoda Octavia instead. It was great to drive, more powerful than the Toyota, fuel-efficient, and they even upgraded the service package for free.
Wright Beaufort
Sydney
D.Asselman
Sydney
Reviewed: February 17, 2023
The car they gave us was brilliant and very economical - Skoda Kamiq
S.Kamer
Sydney
Reviewed: November 1, 2022
The staff were very helpful and knowledgeable and helped me in the right direction of the correct airlines.
Quintion Noel
Sydney
Reviewed: February 28, 2025
Very satisfied. Even though there was a language barrier, the staff patiently helped us confirm the order details, documents, and damage compensation issues.
Geraldine Evan
Sydney
Reviewed: February 12, 2025
Driving from Sydney to Melbourne went smoothly, although the scenery along the way was not very rich. The Great Ocean Road was pretty amazing!
Norman Garcia
Sydney
Reviewed: February 5, 2025
Average. No Chinese service, poor vehicle condition, and a tire burst occurred on the day of rental.
J.London
Sydney
Reviewed: January 14, 2025
Alpha was great - I called a few times prior to rental with enquiries and they responded promptly. I asked about additional drivers and they told me $10/day per driver. When we went to pick up, we were told that actually we had one free additional driver. The car was OK - a Renault that was a little gutless on the hills.
Wayne Franklin
Sydney
Marsh Carey
Sydney
Reviewed: February 23, 2025
The car pickup process was very fast. After submitting the required documents, I immediately got the car upon taking the shuttle bus.
Judith Gracie
Sydney
Reviewed: January 18, 2025
The process for picking up and returning the car is very convenient and fast, similar to the procedure in China.
T.Fusi
Sydney
Reviewed: November 27, 2024
Loved the customer service, I did a mistake in booking but they helped settle it on the day.
S.Gazilas
Sydney
Reviewed: October 22, 2024
Car was poor in cleanliness and rough on the outside. This car needed a panel beater to fix the outside appearance.
Eunice Hodge
Sydney
Sheila Warren
Sydney
Reviewed: February 23, 2025
Terrible experience. The environment was somewhat like a construction site parking lot in China. Phone calls went unanswered for extended periods, and nearly AUD 2000 deposit was required. The service attitude was poor!
Adam Bloomfield
Sydney
Julius Hughes
Sydney
Reviewed: January 27, 2025
Very satisfied, they waited for me to pick up the car even though it was past 10 PM.
Sydney
Reviewed: December 22, 2022
Car smelled of cigarette. I was told that there was airport transfer to the car park, but there wasn't, so I had to pay 2x Uber of about $30 each out of my own pocket. I paid $800 bond deposit that should have been refunded within two weeks of car return, it is now over three weeks and I'm still waiting, with no help from QEEQ and no response from the car supplier.
S.Brett
Sydney
Reviewed: November 8, 2022
The car was very dirty, lots of scratches marks and bumps, there was a large hose bucket and wash gear in the boot of the car, it was well passed at service state and the fuel consumption probably because of this was very bad, We were misinformed as it said the pick up and drop off was at the airport when in actual fact being there was no courtesy bus we had to get a taxi and an Uber with a total cost of $75 all in all we may as well put that money together with the cost you charged and gone with a decent reputable company and picked it up at the airport
Elizabeth Longfellow
Sydney
Reviewed: February 12, 2025
Pickup and drop-off were very convenient, and the staff were enthusiastic and helpful.
Otis Joe
Sydney
Herman Milne
Sydney
Reviewed: October 14, 2024
Simple and efficient, the deposit was refunded very quickly.
Quentin
Sydney
Reviewed: October 1, 2024
Green Motion is in a hotel near Mascot. They bring you the car in front of the door, it's nice!
Elaine Burns
Sydney
Lee Doyle
Sydney
Miranda III.
Sydney
Reviewed: February 5, 2025
Overall great experience, a comfortable 7-day trip.
J.Rueangritsoonthorn
Sydney
Thomas Sinclair
Sydney
Fanny Gibbon
Sydney
Reviewed: October 23, 2024
Overall good, but after returning the car, there is a long wait for the airport shuttle bus. This should be noted for efficiency improvement.
Upton Newton
Sydney
Reviewed: February 1, 2025
Very satisfied, no upselling, no tricks, the process was simple and much easier than expected.
Cornelius Gill
Sydney
Yale Valentine
Sydney
Les Strong
Sydney
Reviewed: September 11, 2024
We had five large pieces of luggage, and the staff helped us carry them to the parking lot.
Susanna Tomlinson
Sydney
Sydney
Reviewed: December 1, 2024
While allowing for low cost rentals by using old cars with high odometer readings might sound good, but in the final analysis, not such a good idea, especially for longer rentals of 3 weeks like we had
Nicholas Anthony
Sydney
Reviewed: July 1, 2024
Every employee in the company was very proactive and enthusiastic.
K.Bannister
Sydney
Reviewed: April 24, 2024
Great service and helpful staff. Not yet heard on any extra charges which is always the decider!
B.Davey
Sydney
Reviewed: September 21, 2023
Helpfulness of staff, and easy location near airports, means we will defiantly use July again, on our next trip! Also, not all other hire companies offered different pick up/drop off locations! Only minor niggle, although the inside/outside of the car was clean, the inside of the windscreen was dirty, which only became apparent as night fell!
E.Matheson
Sydney
Reviewed: September 12, 2023
Great value for money deal. Staff we friendly and helpful and whole process was a breeze. Happy to use them again!
Belle Lynch
Sydney
Reviewed: August 26, 2024
The staff was very nice and even provided us with guidance to attractions.
Tom Cotton
Sydney
Reviewed: February 19, 2024
The service was excellent and very enthusiastic, with detailed explanations and instructions.
K.Coelho Gomes
Sydney
Reviewed: July 15, 2020
The car had a lot of scratches on the side, front, rear ... it left me a little insecure, I chose to take a picture and film the whole car so that I wouldn't have to pay for anything I didn't do.
M.Zakaria
Sydney
Michell Pullman
Sydney
Reviewed: May 4, 2019
Dissatisfied. Reserved a Toyota Kluger, but the counter said only Pajero was available. In the end, we got an Outlander. It was downgraded several classes. Originally, other companies offered Outlander at less than half the price of Enterprise, but we chose this company to get a Kluger. In the end, we still got an Outlander. Very unhappy.
Disappointed
Sydney
Reviewed: September 27, 2022
Poor pickup/drop off location Poor instructions Vehicle in terrible condition - scratches, damage, missing hub cap, smelled like smoke
D.Ha
Mascot
Reviewed: June 25, 2021
The pick-up and drop-off was easy. The staff is very friendly.
Nydia Huntington
Sydney
Reviewed: February 22, 2021
The service staff was quite nice, and the attendants in Sydney were generally friendly.
Keith Reynolds
Sydney
Marcus Grantham
Sydney
Reviewed: March 29, 2020
They recommend some additional paid activities. When returning the car, make sure it's clean. Otherwise, the cleaning fee is quite expensive at 75 AUD.
Sydney
Marico Sheridan
Sydney
Boris Robert
Sydney
Reviewed: May 3, 2018
The service was good, the process was simple and quick, but finding the rental location took some time.
Kiwi family
Sydney
Reviewed: January 9, 2018
Like: The cars were perfect and immaculate.
Dislike: That there were hidden costs. We rented 2 cars and on the site stated no other costs. Upon pickup we had to pay bonds of $200 each plus insurance which costs over $500NZD. They don't take cash either. Wish we knew prior so we could leave cash in accounts rather than having cashed out all our spending then having to call home to transfer etc... delayed process and not good start to trip. ALL costs including bond etc.. should be mentioned.
Ronald Paul
Sydney
Tabitha Webster
Sydney
Quintina Armstrong
Sydney
J.WALZADA
Dublin
Reviewed: December 20, 2019
They shouldn’t be used We had to wait long hours until they came Phone number that was provided was switched off and when on it’s busy Finally they came to pick us with small car and advised us that they will take us to their office to pick up the car I told that’s why I have booked 7 seater Which I had to go with 25 mins drive time to take the car which they were very slow And they was trying to wash the car while I paper work finished to pick up the car Same thing on drop off I told them they said They will send two person but Their boss was not answering the call I had the driver number and he was saying he is busy he can not come to the airport We waited long hours We was about to miss our flights which they refused to check us in after several discussions and request they checked us in But we was running to the gate with you he children also they have not refunded our bond for over $500
Barlow Pigou
Sydney
Reviewed: October 16, 2019
This place is not a professional car rental company, just a small repair shop. I waited quite a while to pick up the car, though the process was relatively smooth. They gave us the same car they picked us up with, which was very old. The pick-up was delayed by an hour beyond the scheduled time, and there was no compensation, plus the car wasn't cleaned. When returning the car, they surprisingly said there would be an extra charge for dropping it off at the domestic airport, which was never mentioned on the rental website or during pick-up. It felt like a scam.
Joshua George
Sydney
Kelly Byron
Sydney
Alvis Abe
Sydney
Reviewed: December 10, 2018
There were only two of us in the store, no need to queue, but they really pushed the insurance! They said that a $5000 deposit wasn't suitable. It was our first time renting a camper and we weren't familiar with the process. It was getting dark, so we got a $480 insurance. Thinking back, it wasn't necessary... Oh well...
Stan Saroyan
Sydney
Reviewed: November 20, 2018
Many motorhomes available; professional inspection during pickup and quick, easy return process.
Eleanore Ferguson
Sydney
Reviewed: October 8, 2017
We had to spend over 700 AUD for additional insurance at the car rental place! Otherwise, we would have to pay a 4500 AUD deposit, with a 10% non-refundable deposit fee. So, we had no choice but to buy extra insurance.
S.Zarei
Sydney
M.Veronese
Sydney
Reviewed: January 3, 2020
Pickup location not visible. Had to ask someone who mentioned they are a Hertz brand, however no Firefly branding was visible.
M.Strudwick
Sydney
Gilbert Foster
Sydney
TPac
Sydney
Reviewed: September 10, 2019
The car was fine. The issue was the delay at pick up. I do not understand why the car was not ready for pick up when we arrived. Or why the customer service person did not call for the car when we first arrived. Why did she call after the paperwork was all done and then we had to stand around waiting. Sadly this meant we were late for the function we were attending
Sydney
Reviewed: January 13, 2020
Car could have been a bit cleaner inside and out.
L.Robinson
Sydney
Reviewed: January 13, 2020
Fantastic service from start to finish Thank you Tripz staff
R.Ruangpongsiri
Sydney
Reviewed: December 3, 2019
We asked the staff what time they close the office as we might drop off the car when we get back from our trip within the day we rent the car. They told us that they will close at 9 pm, so we tried to get to the office before 9 pm. But when we arrive there around 8.30 pm, they already close the office no one is there. We try to contract them but no one pick up the phone, so we tried to called the main office and I already told them that there is no one in the office but they keep us waiting and call to the office that there is no one. The staff I talk to said we can just leave the car there, but how are we going to get back to the hotel. The staff inform us that we did not tell them that we will drop off the car today so they going home early, but the staff should let me know as well about the closing, that they might closing early if it’s not busy, they only say they close at 9 pm. However, someone from Right2drive came to us and offer us a ride to our hotel, we really thankful to them as it’s really dark to walk from the office to get to the bus stop and if we have to go back to our hotel by bus it will take us to wait for the bus 20min and the bus will 40 min to get to our hotel. In conclusion I’m very disappointed in renting the car with Tripz.
R.LEE
Sydney
Reviewed: September 15, 2019
The pick up point at the airport is not easy to find for a visitor. The staff were very helpful and friendly.
W.Toh
Sydney
J.Mithen
Sydney
Reviewed: January 3, 2020
Excellent customer service. Unfortunately this company are no longer in operation.
H.Perry
Sydney
Reviewed: November 26, 2019
After a 24 hr flight (arriving from France) it was difficult & confusing trying to telephone Aerodrive for a shuttle only to be told to take a taxi, pay the taxi by credit card and then be reimbursed. Yes, I was able to do all that because my first language is English, but even for me after a long tiring flight it wasn’t easy. Then the taxi couldn’t find the address 338 King st on his GPS!!! I was later told it was because Aerodrive hadn’t paid the bill to the shuttle operator that there were no shuttles. Really?!? I feel that there should be shuttles in place without having to telephone for a shuttle to arrive and also not have to then get a taxi. However, finally after arriving at Aerodrive the staff were very friendly & helpful and the car excellent.
M.Thompson
Sydney
Reviewed: October 22, 2019
Customer service was excellent. Especially at drop off.
H.Situ
Sydney
Reviewed: September 30, 2019
Waiting for too long at the airport to picked up and the staff wasn't friendly.
Andy
Sydney
Reviewed: September 24, 2019
Although the car was not old, It was a bit beaten up (lots of small dings) but not really a problem. Really easy pickup and drop off.
Corey
Sydney
Beacher Leigh
Sydney
Reviewed: May 28, 2017
For the same price, cars in Europe are in better condition. The water pump broke down once, and since it was in a remote location, the rental company had to contact a nearby repair shop, so it was fixed only after two days. Not bad overall, didn't really affect us much.
Sydney
Reviewed: December 1, 2019
The car was not what I wanted ..I booked a small car they gave me a massive svu...I asked for exchange...could not accommodate...did not help with how car functions ..eg...seat petrol gauge
Y.SER XIONG
Sydney
Reviewed: September 2, 2019
hi all, the pick up point and drop off point must make it easy which is can set inside the airport
Ron Australia
Sydney
Reviewed: August 20, 2019
A fantastic off the airport rental agency. The staff were very polite, picked us up within 10mins of calling them from the curb. Wish they had taken a little less time to get us going but things happen so that was ok. Overall a fantastic experience, the $$ savings were mind boggling.
Vincent C
Sydney
Reviewed: August 12, 2019
Staffs are nice and professional. Pick up and drop off was hassle free. Recommended
Sydney
Reviewed: July 27, 2019
Long wait time to get picked up as had to go pick up international airport as well. Book insurance direct through car company. Car seemed scratched all over
R.Novakoski
Sydney
Reviewed: November 18, 2019
The car was perfect in size but like we said the door kept on getting stuck and the step never came out. Your service was 100%
Sydney
Dan M
Sydney
Reviewed: September 6, 2019
Great. Eventhough the vehicle i booked wasnt the one i got. But it was great all the same!
A.Aziz
Sydney
Reviewed: September 3, 2019
The wheel alignment and the steering wheel are off center, got an unfriendly staff when pick up
Sydney
Reviewed: August 14, 2019
The customer service person could have been more elaborate, and helpful. He was ok, but he could have made the difference.
Porter Wyclif(fe)
Sydney
Elton Croft
Sydney
Reviewed: October 14, 2018
Service hours are insufficient. After our flight was delayed, there was no emergency service available.
Carol Hamlet
Sydney
Reviewed: May 21, 2018
Very satisfied, no queues, picked up at the airport, handled the paperwork, explained the contract, provided driving instructions, all very good.
Asa Peg
Sydney
Reviewed: February 9, 2019
I rented a Toyota van but they gave me an SAIC Maxus van. I had to pay extra to upgrade to a Toyota van. The car arrived with many scratches, and I didn't take photos of all of them, just a few obvious ones. On the second night, the tire got a puncture and I had to deal with it myself. Late at night, there was no help available. Despite buying a lot of insurance, it was useless. They told me things that sounded reasonable but were very frustrating. The child seat they provided was not suitable, and they told me to just put up with it in a very unprofessional manner. I've rented cars many times during my 20-day trip in Australia, but this was the worst experience. They pre-authorized a $800 AUD deposit, saying they would deduct $500 AUD for insurance claims that wouldn't be refunded. I was rushing to catch a flight and accepted my bad luck, thinking $500 AUD would be a lesson learned. Today I see they deducted the entire $800 AUD. It's a scam.
Alice Philip
Sydney
Reviewed: January 7, 2019
The car rental process was very slow, and they didn't know how to install the car seat. When returning the car, there was no staff around, and I waited for a long time with no one showing up. I ended up spending 15 AUD on a taxi to the airport. The deposit hasn't been refunded yet, and they directly charged my card instead of pre-authorizing it. I have no idea why.
Ina Attlee
Sydney
S.wedlake
Sydney
Reviewed: September 2, 2017
Dislike: Wrong location on booking created a very bad first impression
Adonis Stella
Sydney
Mamie Jonah
Sydney
Reviewed: August 30, 2013
There is nothing unsatisfactory, and the price is also not expensive.
Free shuttle bus
Free shuttle bus
Shuttle bus
Walk to counter
Free shuttle bus
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Shuttle bus
Shuttle bus
Free shuttle bus
In terminal
In terminal
In terminal
Shuttle bus
Free shuttle bus
Call for pick-up
Walk to counter
Walk to counter
Shuttle bus
Call for pick-up
Shuttle bus
In terminal
Walk to counter
Shuttle bus
Shuttle bus
Call for pick-up
Shuttle bus
Free shuttle bus
Shuttle bus
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