ALAMO CAR RENTAL REVIEWS IN SPAIN

Overall, the car pickup process was convenient. Since no claims occurred, I am not familiar with other service aspects. The car space was decent, and the trunk was quite spacious.

Thumbs up for the Madrid drop-off location.

Overall satisfied, the car is in good condition.

The vehicle was in excellent condition, very stable on the highway, and had strong traction!

The staff assisting us was very kind and patient. In the end, we purchased insurance and received half a tank of fuel as a bonus.

The reservation was made with Alamo, but they are actually partnered with Europcar. I've booked cars through them several times, and their service is very professional. Although we booked a category of vehicle like a Renault Scénic, I was worried that it might be a bit tight for five people plus luggage. However, seeing that we had a larger group and more luggage, the staff provided us with a much larger car than the one we booked. Many thanks to the kind employee!

The Mercedes-Benz C300e was brand new with just over 10,000 kilometers driven.

The rental process was well-organized, the staff were very friendly, answered questions patiently, and there were no upselling attempts. Very satisfied.

The service was excellent and very friendly.

Satisfied

The car rental company is pretty good overall, but they suggest you buy insurance or upgrade the vehicle to make you spend more money. Just ignore them and everything else is fine.

Our travel companions booked a Volvo XC60 just like us, but through another well-known travel website. Both were picked up from ALAMO car rental. We ended up with a new BMW X3 showing just over 6,000 km, while they got an older model Peugeot 5008 showing over 130,000 km. The difference is clear, and I think this showcases QEEQ's advantage.

Overall, the car rental experience was good. Unlike in Italy, they didn’t nitpick excessively. However, the back seat of the car was a bit loose, which affected the riding experience.

5 stars, Mercedes-Benz, excellent service.